Professional Assistant

Location: Johannesburg – Sandringham
Position Type: Full-time

Purpose of the Job

The Professional Assistant to the Group Manager: Facilities & Catering and Group Manager: People will provide high-level administrative and operational support, ensuring seamless day-to-day operations. The role requires exceptional organizational skills, attention to detail, and the ability to handle sensitive information with discretion. The ideal candidate will be proactive, resourceful, and capable of multitasking in a fast-paced environment.

Role and Responsibilities

  • Administrative Support: Manage the calendars, schedule meetings, and coordinate travel arrangements for both Group Managers, and the Manco team, where appropriate.
  • Communication Management: Draft, proofread, and manage correspondence, reports, and presentations.
  • Meeting Coordination: Prepare agendas, take minutes, and follow up on action items from meetings.
  •  Project Support: Assist in tracking and coordinating projects, ensuring deadlines are met.
  • Stakeholder Liaison: Serve as a primary point of contact between the Group Managers and internal/external stakeholders.
  • Operational Efficiency: Streamline administrative processes and improve efficiency within both departments.
  • Confidentiality: Handle sensitive information with utmost professionalism and discretion.
  • Event Planning: Assist with coordinating events, initiatives, trainings, offsites, and special projects.
  • Research & Reporting: Conduct research and compile data to support decision-making.
  • Other Duties: Perform additional tasks as required to support both Group Managers and operational leadership.

Qualifications and Education Requirements

  • 5+ years of experience as a Professional Assistant, preferably supporting senior management.
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience in operational, facilities management, human resources, or non-profit environments – advantageous.

Preferred Skills

  • Organized & Detail-Oriented: Ability to manage multiple tasks with precision.
  • Proactive & Resourceful: Takes initiative to anticipate needs and solve problems.
  • Strong Interpersonal Skills: Ability to build relationships and communicate effectively.
  • Adaptability: Comfortable working in a dynamic and evolving environment.
  • Confidentiality & Integrity: Trustworthy with handling sensitive and confidential matters.
  • Communication: Exceptional written and verbal communication skills.
  • Resilience: Ability to work under pressure, prioritize tasks, and meet deadlines.
  • Solution-orientated: Strong problem-solving skills and the ability to work independently.

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